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Here To Help

Frequently Asked Questions



Will My Item be sent out for repair?

  • We do all repairs in house; your items will be secure.

Do You Offer Financing?

  • We do offer financing; just give us a call and we can do a quick application over the phone.

Do we purchase old jewelry?

  • We purchase scrap gold and silver. On occasion we will purchase diamonds and gemstones. We do not however purchase pearls.

Do we do custom work?

  • If you can dream it up, we can make it for you! Custom work is a specialty for us.

Do we engrave?

  • Unfortunately, we do not offer engraving on items purchased outside of our store as we can not replace the item if a mistake is made during the engraving process.We do offer engraving on items purchased with us.

How much do we charge for jewelry cleaning?

  • We never charge for jewelry cleaning, please bring in your pieces and let us make them sparkle for you!

How do I find out my ring size?



  • Their are host of different DIY methods that can be found on the web. However, the accuracy of these methods are subjective. Here at Albert’s Jewelers we use the Kate Wolf TRUE-SIZE precision calibrated ring sizing kit . Alternatively you can present the ring to your significant other and bring the ring to our store to have it properly sized by our professional staff.

Our Return Policy

  • We hope that you are completely happy with your purchase from Albert’s Jewelers. However, if you need to return an item, we will gladly refund your purchase price on new regularly priced merchandise returned within 30 days of purchase.

  • We offer a store credit on sale items purchased within 30 days.

  • Engraved items, class rings, custom designs and special orders are not eligible for return.

Maintenance & Care

It is advised to have jewelry professionally cleaned and inspected twice a year to protect against daily wear and tear. During our professional cleaning we look for loose or missing diamonds and gemstones , damaged or missing prongs, damaged clasps or chains , visible breaks & uneven wear.

Although you might see DIY tips and tricks, it's best to leave your jewelry repairs to the professionals. Without the proper jewelry repair tools and expertise, your jewelry could be further damaged.